Frequently asked questions
If your question is not here, ask us through the contact form.
Questions principals ask
Do we need all five products?
No. Each product works on its own. Start with the one you need. If you add another later, it uses the same login and the same institution record.
Can we try it before we buy?
Yes. ShomoyShuchi has a shared demo school with sample data. For Shikhon and School Management, book a guided demo and we will show you around.
Is our data kept apart from other schools?
Yes. Every institution’s data is separated from every other institution’s in the database itself, and access is checked on every request.
Do the products work in Bangla?
Yes. Every product is designed Bangla first, with English alongside. You can switch language at any time.
What happens to what we change in the demo?
The shared demo school is reset every night, so changes made in it are removed. It never contains your real data.
ShomoyShuchi
Do we have to enter student or fee data?
No. ShomoyShuchi builds the routine from classes, subjects, teachers and rooms. It does not need student names, fees or guardian details.
Can the software overrule our decisions?
No. It suggests and you decide. Every suggestion can be overridden with a reason, and only the principal’s sign-off publishes a routine.
Will Bangla print correctly?
Yes. Printed routines use correct Bangla conjuncts (যুক্তাক্ষর) and carry your institution’s name and EIIN.
Shikhon
Can we check results before students see them?
Yes. A review shows missing marks and unusual scores first, and results are published all at once, never half-published.
Does it work without internet?
Attendance, marks entry, homework, practice and reading are built to work offline and sync later.
Can AI send questions to students unchecked?
No. Anything generated with AI reaches students only after a named teacher publishes it.
School Management
If the grading policy changes, do we need new software?
No. Grading rules are configuration, so a new policy is a settings change.
Will it submit to BANBEIS or the board for us?
No. The export tools, which are coming soon, prepare a checked file that the head of institution uploads, so responsibility stays with the institution.
Can we take our data out?
Yes. You can export your complete data at any time, without asking support.
Nimikh Campus ERP
When will it be available?
There is no release date yet. Leave your details and we will tell you when it launches.
Can we pre-order it?
No. We will only sell it once it is ready to use.
CoachDesk
Is it available in Bangla?
Yes. CoachDesk is Bangla first, with English alongside.
Can we use it today?
It is in beta. Book a demo and we will set up your centre.
Pricing questions
Do you charge per student or per institution?
It depends on the plan. Each plan shows whether it is a flat price per institution, a price per student in tiers, or a price per user.
What happens when our licence is due for renewal?
Your licence end date is shown in the customer portal, and your administrators are reminded before it expires.
How can we pay?
We will confirm the accepted payment methods, including mobile payments, before prices are published. Contact sales for the current options.