Documentation and help
Each product has its own help, and every product has the same help menu in its top bar.
Help inside each product
Open the help menu (?) in any Shikon product for that product’s guide, support contacts and the system status page.
Getting your institution started
Your institution administrator sets up the institution once in the customer portal and invites staff from there.
Still stuck?
Use the contact form and tell us which product you are using. We will reply by phone or email.